Revolutionizing the Customer Experience through Digital Innovation
Brian Rice, McDonald’s Executive Vice President and Global Chief Information Officer, is driving a global technology transformation – aimed at enhancing customer, restaurant crew, and employee experiences – fueling McDonald’s worldwide growth. At the heart of the strategy, “Digitizing...
Making an Impact through IT Innovation and Leadership
Zainol Zainuddin is a distinguished well-known leader in IT Transformation, with an extensive career spanning over three decades in IT Operations. He specializes in the Financial and Telecommunication sectors. His exemplary contributions were recognized globally in 2023 and 2024...
AI, Security, and the Evolution of Credentialing in a Digital World
Dr. Isabelle Gonthier is PSI’s Chief Assessment Officer, where she oversees the teams responsible for ensuring overall client and program success, including test development and psychometrics services, content management, data analytics and forensics, and client experience across all global...
How Immersive Tech is Transforming Our World
Simone Clow is the award-winning CEO and co-founder of Zebrar, a creative technology company pioneering immersive experiences. A founding member of the Australian Metaverse Advisory Council, Simone is actively shaping the future of virtual worlds and immersive storytelling, advising...
From Strategy to Discontinuity: How AI is Breaking Strategy
Dr. Gerald Khoury is the founder of The Strategy Framework and a seasoned strategy consultant with over two decades of experience advising some of the world’s most iconic brands and government organizations. He has held key leadership roles at...
AI Myth No. 1: Achieving Benefits of AI Requires Huge Financial Investment
Nada R. Sanders, Ph.D., is an internationally recognized AI thought leader and expert in forecasting and global supply chain intelligence. Ranked in the world’s top 2% of scientists, she’s the author of 100-plus scholarly publications and seven books, including...